Franklin Communications

Testimonials: Manuals Written for Clients

“The manuals that they (Franklin Communications) developed for us have provided us with one of the foundation stones of our franchising program. They presented our system in a clear and comprehensive format that is easy to understand.”– Donato’s Pizza


“Very good tool for training franchisees to our system. They took ideas I had formulated over many years and translated them into an operations manual that is simple, easy-to-understand, and effective. We use it as a tool for our training program. It’s done the trick…now franchisees find it very easy to use and understand.”– Candy Express Franchising, Inc.


“We highly recommend Franklin Communications, who created, developed, and wrote all six(6) of our manuals. The team accurately and skillfully documented processes that had never been written. They organized our information into clear, readable, and logical tabs, sections, and subjects, using their excellent, unique system. The team was professional, precise, and met, on-target, all deadlines. We are pleased with the quality and professionalism of our manuals – great sales tools, as well.”– Union Carbide


“We’re positive that we have the best operations manual in the business. Thank you Franklin Communications.”– Red River Bar-B-Que


“…Harriet and her staff assisted us with the operations manual. She made me realize that the operations manual does not have to be overwhelming. The way Harriet organizes the manual makes it easy for anyone to use. We would recommend them highly to anyone interested ... Their experience and personal touch cannot be beat!!!! Thanks.”  -  Orange Tree Hot Dogs, Inc.


"It gives me great pleasure to recommend and praise the outstanding help provided to our firm by Franklin Communications; the excellent staff... created six readable, comprehensive policy, operations, and advertising manuals that are actually being read. We highly recommend Franklin Communications."  General Nutrition Centers